Further info

Our dedicated team at ECL Sensory Service provide a range of personalised services, all aimed at enhancing the lives of individuals with sensory impairments in Essex.  We offer customer focussed services commissioned by Essex County Council which include:

ECL Sensory Service Coordination centre - We're here from 9 am to 5 pm, Monday to Friday to help with anything related to your senses and more. This includes support with: 

• Sight and hearing impairment worries or questions
• Finding out what support is available for you.
• Certificate of Visual Impairment follow up calls and enquiries.
• Registration of sight, hearing and dual sensory impairments.
• Requesting white cane, mobility or kitchen skills training.
• Information about sensory equipment.
• What to do if your sensory equipment breaks.
• How to refer into the team for a sensory assessment in your home.
• Information on local and national voluntary organisations, how they can help and direct referrals to them.
• Information on social care support available and how to make a referral.
• Information regarding one-to-one support services.
• Sensory Awareness Training information.
• Information for professionals including health and social care.
• Equipment for your home to increase accessibility.

 Assessments - If you are referred into our service, we will offer you a face-to-face home visit where we can discuss your needs with you and provide you with appropriate advice, support, and equipment.  Our visit could take as little as one hour or may be several visits, at a pace that suits you.

We also offer private paid for services which include: One-to-One Support (Communicator Guides and Sighted Guides). For more information visit us here: https://www.ecl.org/sensory/specialist-one-to-one-support and Sensory Training - Our training courses provide help for individuals and organisations to better meet the needs of people with sight and/or hearing loss.