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Colchester City Council-Private Sector Housing Team

We can help if you, or someone that you support, lives in privately or socially rented housing (but not Council housing) and the landlord is not maintaining the property, meaning that it is affecting health and wellbeing. Raise issues with your landlord or agent first, but if they fail to deal with them, contact us and we will get involved.We can help with issues like dampness and mould, inadequate heating, unsafe electrics, unsafe stairs/steps/paving, disrepair and many other housing safety issues.

We can’t help with private/civil disputes such as rent arrears and tenancy deposits,we can’t get you re-housed and we can’t deal with minor issues like decorative repairs

Click here for more information on the services available from the team and to
submit a housing conditions complaint. Private Sector Housing  · Colchester City Council

Who can use this service?

Residents within Colchester City Council area, who rent
their home from a private or social landlord, but not the Council. Council tenants should contact Colchester Borough Homes to raise concerns.
Owner Occupiers may be able to receive help with housing conditions from the Colchester City Council Healthy Homes Team.

How are services delivered?

Telephone-01206 282581 Option 6.

Please log a complaints online and we will get back to you within 5 working days.

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Colchester City Council-Private Sector Housing Team

housing.private@colchester.gov.uk

01206 282581

Colchester City Council, Rowan House 33 Sheepen Road
Colchester
CO3 3WG

Service can be delivered by phone, video or email




Service last updated 23/01/2025

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