Colchester Borough Homes - Housing Officers / Financial Inclusion team
We provide management and maintenance services to around 7,000 properties in the local area on behalf of Colchester City Council. Your Community Housing Officer can help you with many queries about your tenancy, including. They contact all new tenants, help with rent payment/debt advice, help with neighbour disputes and any changes to your tenancy. Our Financial Inclusion Team are here to help If you need guidance on opening a bank account, making a claim for Housing Benefit, Local Council Tax Support, Universal Credit or Benefits.
Remote
In-person
Home visits
Further info
Community Housing Officers spend a lot of time out in the community. If you think you need to speak with your Housing Officer, please contact our customer service team first, who will be able to help you. Contact Us – Colchester Borough Homes (cbhomes.org.uk)
You can find out more about our Financial Inclusion Team at Money Advice - Colchester Borough Homes
Useful links -
Who can use this service?
Tenants and Leaseholders of Colchester Borough Homes
How are services delivered?
Face to face, online and by telephone.
Locations
Greenstead Local Housing Office Hawthorn Avenue Greenstead
Colchester
CO4 3QE
Monday - Friday.
10:00am until 4:00pm.
10:00am until 4:00pm.