NHS Non-Emergency Patient Transport
HTG UK Ambulance Service, provide free NHS non-emergency patient transport services for patients who are registered with a GP practice in North East Essex. This service is available if your medical condition means you can't make you own way to: an NHS funded appointment at a hospital or clinic; between care and treatment centres; from hospital when you are discharged or if you are a patient travelling to and from Renal Dialysis treatment. To request NHS funded transport patients must call 01245 951 205. NHS National eligibility criteria apply.
Patients must meet NHS England’s national eligibility criteria to use this service. The eligibility of each patient will be assessed at the time of booking. When speaking to the booking team please have the following information to hand:
• NHS Number
• Date of Birth
• GP Surgery you are registered with
• Full Address with postcode
• Mobility/Support needs
• Date, time and destination of appointment
• Access details of your property
Once your transport is booked, you will be given a booking reference number. If the appointment changes or is cancelled,
we ask you to inform the Booking & Enquiry Line on 01245 951 205 to either amend or cancel your booking, otherwise we may still attempt to collect you according to the original booking.
If you provide the call handler with a mobile number, you can receive a text reminder the day before your appointment; this also allows you to cancel that journey if you no longer require it.
Who can use this service?
How are services delivered?
Open to patients who are registered with a GP practice in North East Essex (Colchester and Tendring).
Patients must meet NHS England’s national eligibility criteria to use this service. The eligibility of each patient will be assessed at the time of booking.
To receive NHS funded transport, please call 01245 951 205 available 24 hours a day, 7 days a week
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01245 951 205
Provided by HTG-UK
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24hrs a day, 7 days a week
